EVENTS

Date And Time

Wed, March 10, 2021

10:00 AM – 10:30 AM BST

Location

Online 

Date And Time

Wed, March 10, 2021

10:00 AM – 10:30 AM BST

Location

Online 

Customer Experience with AWS: the latest innovation, and best practices for building long term relationships with your customers.

About this Event

The events of 2020 have brought many challenges to the retail industry. COVID-19 has severely disrupted supply chains and accelerated the growth of online retail. The online share of retail sales are expected to grow to 31% in 2021 and retailers must adapt if they are to stay afloat.

Retail is becoming more digitalised and we have already seen rapid changes in the channels to market, volatile consumer behaviour and an increase in cyber-attacks. The retail industry is fast becoming more customer-centric and retailers must give customers a seamless experience if they are to thrive in the post-pandemic world.

Improve and Modernise your Customer Experience with AWS

Wednesday, 10th March at 10:00am GMT

Join Felix Shalom to find out about:

  • How migrating to the Cloud can benefit your retail organisation
  • Leveraging the Cloud as part of a modern omnichannel strategy
  • Integrating emerging technologies to maximise customer engagements

Join Will Hall to find out about:

  • Building relationships with stability, reliability, security and speed
  • Managing the customer journey into the digital multi-connected future
  • Consistently exceed expectations with data and insights

Speaker’s Bio

Felix Shalom

Felix, Retail Account Manager at HeleCloud, is focused on promoting strategies that help retail companies make full use of AWS technologies to enable the success of their organisations. He is interested in the evolution of retail organisations and exploring new digital strategies to reach larger audiences. Felix has a strong interest in how retailers can leverage data to make more informed decisions and grow their existing relationships with customers.

Will Hall

Will is a Management Consultant at HeleCloud, GitLab Hero and Docker Community Leader. He has been architecting and delivering successful solutions with software since 2005, most recently using DevOps tools and processes with Terraform, Vault and Ansible. He has also been supporting HashiCorp Implementation Services to bring HashiCorp Enterprise tools to companies. He is interested in the evolution of DevOps, exploring the great opportunities to modernise existing applications and infrastructure to run them alongside new tools and services. These include containerisation, serverless and infrastructure as code.

Register for our next retail event ‘A Data Driven Retail with AWS’ hosted on 17th March